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The fastest way to get answers is through our online chat. We’re online from Monday through Friday each week.
Mon: 3:30am – 10:00am and
1:00pm – 5:00pm
Tues: 3:30am – 5:00pm
Wed: 3:30am – 5:00pm
Thurs: 3:30am – 5:00pm
Fri: 3:30am – 12:30pm
Holiday live chat hours
| Mon Dec 21 | 3:30am | - | 5:00pm | EST |
| Tue Dec 22 | 3:30am | - | 5:00pm | EST |
| Wed Dec 23 | 3:30am | - | 5:00pm | EST |
| Thurs Dec 24 - Fri Jan 1 | closed | |||
Holiday email & callback hours
| Mon Dec 21 | 3:30am | - | 5:00pm | EST |
| Tue Dec 22 | 3:30am | - | 5:00pm | EST |
| Wed Dec 23 | 3:30am | - | 5:00pm | EST |
| Thurs Dec 24 | 9:00am | - | 1:00pm | EST |
| Friday Dec 25 & Mon Dec 28 | closed | |||
| Tue Dec 29 | 9:00am | - | 5:00pm | EST |
| Wed Dec 30 | 9:00am | - | 5:00pm | EST |
| Thurs Dec 31 | 9:00am | - | 1:00pm | EST |
| Friday Jan 1 | closed | |||
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